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Oops…
I Became a Manager

What You Must Do

THE SHIFT

  • Management is delegation, supporting your team, and helping them succeed​
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  • Leadership is learned, not innate​
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  • It is not about doing everything yourself

WHAT TO DO NOW

Learn the role

Recognize you need new skills and guidance

Seek support

Ask for help, mentorship, and training

Define your responsibilities

Understand your job clearly

Model professionalism

Act as you expect your team to act

Support leadership

Align with your organization

Act with integrity

Be honest, fair, and respectful

Be reliable

Stay consistent and accountable

Support your team 

Encourage and focus on others

Stay focused

Keep personal life from impacting work

Listen actively

Allow your team to be heard

Leadership is about learning, delegating, acting professionally, supporting your team, and continually improving

REFERENCES

Newfield, A. (2020). Oops, I Became a Manager: Managing the Veterinary Hospital Team by Finding Unicorns (Chapter 5, pp. 56–81).

LEARN MORE

Why Middle Management is the Hardest Job

| Simon Sinek

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